Business Consultancy
Think your business could run more efficiently? We can help you think “outside the box” - it’s a well worn phrase but can have a great impact on your bottom line.

See our documents page for more details, or call.

Process / Workflow Analysis
What’s the point in creating a database or provide other automated solutions if your business processes are out of date? We specialise in helping you find more productive, efficient and cost-effective ways for your staff to perform their day-to-day tasks - and only then do we design a solution to help automate them.

Reporting Analysis
How do you generate business management and work-in-progress reports? Do those reports provide all the information required and do they present it in a user friendly style? Do you get 10 different reports where one well summarised page would be preferable? How long do they take to generate? Do you have to manually go and get a report or do they get produced automatically and sent to you? How about automatic generation of reports to clients updating them on the status of their jobs? A well designed solution in based on the type of reports you need. We can help you determine the reports required and integrate them into your existing solutions.

Data Management Review
Does your database allow staff to record all the required data in a sensible, easy to use manner - or is it a bit of a mess? Can you easily navigate from John Smith’s contact record to his invoice history? Is your solution well designed or does it slow your staff down? Do new staff need extensive database training or is it self-evident to learn to use? We can help you review the types of data you need to record, organise the best database structure to make it easy and recommend the best practices to introduce the changes.

Emergency Repair Service
Need an urgent repair or adjustment to your database? Has your database suddenly stopped working or has it started to do weird things! Call now for urgent repairs and adjustments.

Bespoke Development
All our off-the-shelf products can be customised to suit your exact requirements. However, no two business which seemingly do the same thing, work in the same way. So, if you need a solution designed to match your unique business and its unique processes, please speak to us about bespoke development.

Manual Writing / Rewriting
Need a new manual for your own solution? Need your existing manual rewritten? Is your manual in English or techno-gibberish? Call us for more information.

SLA (Service Level Agreements)
Ongoing support and development services for your database solutions. SLAs are available for both solutions we’ve developed and for solutions developed by other companies or developed in-house. You can choose both the level of SLA and the quantity of units you think will suit your requirements.

See our SLA document for more details, or call.

Fault Finding / Bug Testing
Developed your own system that needs thorough testing? We’re excellent at testing solutions to destruction and will find almost every bug in your solution. Why not have us test it before you release it on the unsuspecting world... This service can also include a review of your documentation.

Training
We offer two types of training:

• Developer training - helping your in-house developers to produce better solutions
   
• Staff training - helping your staff to use your database more effectively (regardless of who developed them).

All training is done on your premises or at a training centre for larger groups. Your sessions can be prepared from computer-illiterate to anorak as appropriate. Sessions can be based on a specific topic/issue or on a more general theme or biased for one or more specific teams, e.g. sales & marketing. Training can be generic or based around your own database.